Kim Malcolm talks with Crosscut reporter David Kroman about an independent audit of Seattle's 911 call center. The authors of the report, which Kroman obtained through a public records request, found several problems, including staffing levels, training and procedures.
Seattle's 911 call center has an emergency
![File Photo: Seattle Chief of Police Kathleen O'Toole](https://npr.brightspotcdn.com/dims4/default/bd4df4a/2147483647/strip/true/crop/5034x3360+0+0/resize/880x587!/quality/90/?url=http%3A%2F%2Fnpr-brightspot.s3.amazonaws.com%2Flegacy%2Fsites%2Fkuow%2Ffiles%2F201503%2Fkathleenotoole-AP_Ted_S._Warren.jpg)
AP Photo/Ted S. Warren