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Health Exchange Rollout: What The Feds Got Wrong And What Wash. Got Right

healthexchange.jpg
Flickr Photo/Daniel Rehn
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A HyperCard parody of the federal health care exchange, which has been plagued by technical issues since rolling out earlier this month.

Congressional Republicans begin a series of hearings today on the problematic rollout of the federal government’s health exchange website. Since its launch earlier this month, healthcare.gov has been plagued by a number of technical issues and the Spanish language version hasn’t even launched yet.

Here in Washington, the health exchange rollout had a glitchy start, but overall, it’s fared much better than the federal website.

Bill Schrier is the former Chief Technology Officer for the city of Seattle. He currently serves as senior policy advisor to the chief information officer of Washington state. He talks with Marcie Sillman about what the other Washington did wrong, and what Washington state did right.
Produced by Andy Hurst.